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MEI has partnered with Men & Mice to become an official training partner for Men & Mice's excellent course on Internet DNS with ISC BIND.

As an value-added ISP, MEI is deeply experienced in DNS/BIND issues. In fact, MEI has assisted a large number of other ISP's and organizations in installing or correcting errors in their DNS. MEI's DNS training is pervaded with practical tips and demonstrations taken from MEI's DNS consulting projects. DNS course attendees leave with solid foundation in DNS engineering and trouble-shooting.


  • DNS is the world largest distributed database with over 1 million servers interacting in real time.
  • Studies have shown that over 50% of all DNS servers have configuration errors. These can diminish speed and render websites inaccessible.
  • DNS/BIND rates as number one in SANS institute “Consensus list of the top ten internet security threats”.
  • Improved DNS can substantially increase the number of visitor on an e-business web site.
  • Emerging standards/technologies will soon make DNS even more critical than today.
    • DNS for Windows 2000 (including MS Active Directory which is based DNS protocols)
    • SecureDNS
    • DNS for mobile phones (GPRS)
    • International characters in DNS (non-ASCII, non-European).
It is imperative for network professionals to understand DNS concepts and configurations so they can ensure optimal availability of their organization's network services internally and externally.




Below is a short inventory of actual problems that MEI has fixed for their client by correcting DNS misconfigurations.
  • Mail Failures.
    • To combat SPAM and types of mail abuse, an increasing number of mail servers, when receiving mail from you, will validate your mail server in DNS. If the DNS validation fails, your mail will be rejected. Because the mail delivery is actually a DNS problem and not a mail server problem, the mail administrator often does not know how to fix the problem and the DNS administrator is not aware of the mail problem.

    • DNS configuration errors can result in mysterious, intermittant failures when receiving mail. If mail servers trying to send mail to your mail server do not obtain correct DNS information for your mail server, they will have difficulites, even failures, in sending you mail.

    • Another type of DNS misconfiguration that interferes with mail delivery is in the "reverse zone". Many DNS administrators (and ISP's) do not know what the reverse zone is or how to obtain or delegate authority for a reverse zone. If your mail server's reverse zone is not correct, many mail servers will refuse your mail.

  • Because a public DNS plays a critical role Internet, it has long been a preferred target of crackers attempting to halt or destroy DNS, resulting in disruptions for 100's or 1000's of users. There are various techniques available, and new techniques arriving, to secure your DNS against break-ins. Is your DNS secured against attacks?

  • Private DNS information about your internal network can leak to public Internet, facilitating the job of criminels breaking into your network. This type of DNS error has become more prevalent with the arrival of Microsoft Active Dirctory and Windows 2000 DNS. Are you sure that DNS data about your internal network is not being leaked to public Internet?

  • Network Engineers
  • Network Planners
  • System Engineers
  • IP Project Managers
  • DNS System Administrators
Anyone who has anything to do with administering DNS. Whether you are new to DNS or a veteran Administrator, this course will hone your skills and improve your understanding of the language of the Internet.


  • Understanding the history and business impact of DNS
  • Introduction to DNS
  • DNS Resource Records
  • DNS Server and Client Configuration
  • DNS tools
  • DNS Troubleshooting
  • How DNS interacts with DHCP
  • Design your DNS System



Men & Mice is a 10 year old company specialized on DNS knowledge and technology. Their main focus is to make DNS management easier and more effective for the benefit of the networked community. Men & Mice conduct research and publish statistics and analysis on the global DNS system. Within their their ranks, they have some of the most knowledgeable people in the industry with years of practical and consulting experience.